Category: Reviews

Crisis Averted: Take Control of Your Google Reviews with These Expert Tips

Google has recently updated its algorithms to flag business reviews, causing widespread concern and frustration among businesses and customers alike. Many businesses are reporting that their Google Reviews are missing, and legitimate customer reviews are not displaying. This has caused confusion and frustration for businesses and customers who rely on these reviews to make informed […]

Written by on March 2, 2023

Reviews Impact Your Local Search Rankings

Conflicting messages abound with regards to how reviews impact your local search rankings.  Google review count and the rate at which a business generates new reviews can vary from industry to industry.  There are many assumptions and myths regarding reviews:   Does the number of Google reviews impact your rankings? Does the text of a Google […]

Written by on November 18, 2022

The Ultimate Guide to Google Business Profiles

In this post, we’ll be providing an all-encompassing guide to creating, claiming, and optimizing your Google Business Profile.  Google Business Profile is a free tool that enables users to publish personalized, authorized information about their business online, and has essentially become the most critical ranking factor for Local SEO.   A Business Profile is one […]

Written by on September 23, 2022

7 Reasons Why You Are Missing Google Reviews

As a Google Product Expert for Google Business Profiles, the main issue I have seen recently is authentic customer reviews not showing up for the business.  This can be extremally frustrating for a business who values their reviews and understands how important it is to build their Google reviews.  Reviews have a significant impact on […]

Written by on September 20, 2022

Have you heard? Building Reviews Drives your Local SEO

It’s not secret reviews have a large impact on your brand and your local SEO.  Google and Amazon reviews have revolutionized the way we rank, whether it’s a local business or a business selling a product.   Reviews matter and the way you respond to them are just as important. How do Reviews help a business? […]

Written by on August 2, 2021

10 Effective Review Templates to Help You Respond to Negative Reviews.

  Online reviews are critical for local businesses.  A local business without them may find it hard to generate leads and conversions without the right number of reviews, quality reviews and recent reviews.  There are several sites a customer can leave reviews for a business.  Google, Facebook, Yelp, Travelocity are of the most popular sites […]

Written by on June 22, 2021

Brand Management through Google Reviews

Today Google has transformed the way a brand is conveyed. A brand is what your customers are telling Google through your reviews. Take a look at your business on Google; how many stars and how many reviews are by your business name? At first glance a consumer can judge your entire business just by your […]

Written by on March 10, 2021

Why Reputation Management is Important for Business

We all know that the vast majority of people are very selective when it comes to buying something online. Traditionally, consumers choose to take some time in order to analyze customer reviews carefully prior to making a purchase. That’s the way people prefer to do shopping online. And of course, they will make a decision […]

Written by on December 10, 2020

How to Manage Your Online Reputation for Your Business

It’s no surprise that many consumers choose to spend some time researching before they buy something online. Their decision to buy or not to buy your products or services will depend a lot on your customer reviews. Having a good online reputation is key to the success of your business. It’s incredibly important to build […]

Written by on December 2, 2020